Privacy Policy
Last updated: January 2026
FruitPlatterAU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fruitplatterau.com.au (the "Site"). Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Contact us through our contact form
- Subscribe to our newsletter (when available)
- Comment on our blog posts
- Participate in surveys or promotions
This information may include your name, email address, and any other information you choose to provide in your message.
1.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Links clicked
- Date and time of visits
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling them may affect your experience on our Site.
We use the following types of cookies:
- Essential Cookies: Necessary for the Site to function properly
- Analytics Cookies: Help us understand how visitors use our Site
- Advertising Cookies: Used by our advertising partners to show relevant ads
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Responding to your enquiries and providing customer support
- Sending newsletters and marketing communications (with your consent)
- Improving our Site and content
- Analysing usage patterns and trends
- Protecting against fraud and unauthorized access
- Complying with legal obligations
3. Disclosure of Your Information
We may share your information in the following situations:
3.1 Third-Party Service Providers
We may share your information with third-party vendors who provide services on our behalf, such as website hosting, analytics, email delivery, and customer service. These providers are contractually obligated to use your information only for the purposes we specify.
3.2 Affiliate Partners
We participate in affiliate marketing programs, including the Amazon Associates Program. When you click on affiliate links, our partners may collect information about your activity. Please refer to their privacy policies for more information:
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Your Privacy Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have certain rights regarding your personal information:
- Access: You may request access to the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete information
- Deletion: In certain circumstances, you may request that we delete your information
- Opt-out: You may opt out of receiving marketing communications at any time
To exercise these rights, please contact us using the information provided below.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Websites
Our Site may contain links to third-party websites and services, including Amazon and other retailers. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
8. International Transfers
Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@fruitplatterau.com.au
- Contact Form: Contact Us
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.